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September 16, 2005

To: MAYAN METZLER MyHome LL

For many years I've dreamt of renovating my 1963 boring all white bathroom. Many times I began the process, but for numerous reasons, I was not satisfied with the chosen contractors and their services. So, with great frustration I repeatedly abandoned my dream. After receiving a postcard from MyHome, I decided to pursue it one final time. Late May, I walked in to your beautiful new showroom on W. 48th Street and was promptly greeted by Design Consultant Inna Smertenko. My renovation anxieties seem to instantly disappear. I realized that I had located, after almost a decade, what I had been searching for, a full-service knowledgeable company. Your two brochures answered all my questions, so I promptly arranged for the free in-home consultation. From the very beginning, Inna listened to me. We met on a few occasions discussing my likes and dislikes and together we spent many hours choosing each product and best of all, staying within my budget. Her suggestion of adding an additional strip of blue tiles to the walls was ingenious. It looks fantastic! Inna's enthusiasm and professionalism are the key reasons why my bathroom remodeling has been a painless project. She is constantly aware of every aspect, e-mailing and calling to check on the progress. Whenever I have a question, it is always answered within the hour.

At present, my stunning bathroom is almost complete. We are just awaiting delivery of the Duravit wall-mounted sink and then all the finishing touches will be made. Working daily with Project Manager Jesse Rabinowitz has also been perfect. Additional praise goes to Andrew Rooney, who gathered all the endless, required papers for my building management + co-op board, foreman Andrew and the very talented jack-of-all-trades Thomas.

Everyone at MyHome has truly made this bathroom renovation a dream come true.

Many thanks for a job well done. You have a wonderful company.

Amy J. Goldstein

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