I own a Co-op in New York City and decided to renovate
the bathroom in May of 2005. I was looking for a full service
company to manage the project from beginning to end and decided
to give My Home
a call. I also had 2 other independent contractor's provide me with
quotes so that I could compare pricing, etc. The reason I chose
My Home
was due to their full service approach to the project. I liked the
fact that I could work with a designer on the look of the bathroom,
choose my materials, have a project manager assigned to manage the
process and have a 2 year guarantee on the overall project - all
with one company. My Home also secured all of the necessary paperwork
with my Co-op board which was very helpful to me. I will say that
I did have some problems with the contractor assigned to my project.
If I had to do it over again, I would ask My Home to assign someone
else. That said, had I worked with this particular contractor without
My Home,
I'm sure that I would not have had the same outcome. Yes there were
bumps in the road but I've heard horror stories from friends who
have used independent contractors who didn't have a company like
My Home behind them. My
Home made sure all of my issues/concerns were taken care of
- no questions asked. The project was not completed until I said
it was completed. I also had a couple of minor things that needed
to be taken care of after the completion of the project and My
Home was very quick to complete these things for me in a very
timely manner. Doing anything in New York City is challenging -
I'm grateful that there is a company like My
Home out there to make things a little easier for us hard working
New Yorkers! I am very happy with the final outcome and plan on
using My Home for my kitchen
renovation in 2007. I was most impressed with Vince my Sales/Design
rep - I gave him my budget and he kept me on target. I think we
actually came in a bit under budget which made me very happy. I
was also very pleased/impressed with Sagi my Project Manager who
managed my contractors - which was a task in itself - and made sure
all of my concerns were addressed promptly. His ultimate goal and
focus was to making sure that I was completely satisfied with the
end result. I have to say that his goal was accomplished.
