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November 26.2008
MyHome
353 W 48th St
New York, NY 10036
Re: 171 East 84th Street
Apt 1713. New York 10028
To whom it may concern,
When we bought our apartment in June. it needed
a lot of work to become the home of our dreams.
We also knew many things could go wrong in the
process - cost overruns, delays in getting planning
permission, poor workmanship, damage to building
infrastructure, etc.. Most of all, as our lease
was expiring in October. we needed the work to
be completed on time.
We learnt about MyHome's reputation as a full-service
home remodeling company from an advertisement
in a home improvement magazine. We were still
cautious, and did a lot of background diligence
before finaly engaging MyHome to perform the preliminary
designs for the apartment. That was a key step
in the process. Since then, MyHome has delivered
on its promises to complete the work on budget,
on time and according to specifications.
We have to say that a key person in this process
was Adi Kraus. From the moment he was introduced
to us, we found him to be a superb and dedicated
professional. Adi has a great ability to visualize
and bring designs to life. and his background
as an architect was absolutely indispensable in
both the development of the final design for our
apartment as well as the material selection process.
He steered us through the planning permission
phases, and he helped us choose a utilitarian
design which resulted in a beautiful open kitchen
and an enlarged master bathroom- both firsts in
our apartment line. In fact, the design caused
a bit of a stir among other residents living in
the same line in our building, who have since
come by to get ideas for what could be done with
their units.
In terms of the actual implementation of the design,
Adi was equally Impressive. As project manager,
he was always on top of things, coordinating many
different project components and and keeping the
whole schedule on track. Throughout all this,
he was patient, calm and constantly available
even to the point of meeting us after office hours
- we've lost count of thc number of 5pm-8pm meetings
we had in the Chelsea showroom. The only time
Adi could not be contacted was in early August-
it was only later that we found out that his wife
had gone into labor during this period, and that
he had just became a father of his tirst born
son. Needless to say, we were surprised by how
quiet he was about the whole thing, and this only
reinforced in our minds his ability to juggle
many important responsibilities at the same time
without any fuss.
In short, we have been very impressed by MyHome's
efforts and in particular, those of Adi Kraus.
and would have no hesitation recommending MyHorne
for future remodeling projects. MyHome is fortunate
to have such dedicated persons on its staff, and
we are confident this can only bode well for My
Home in the future.
Very truly yours,
Graham Lim / Kathleen Peacock
cc: Adi Kraus
cc: Vince Wiscovitch
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