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26 January,
2006
Dear Osh,
I am writing in connection with the renovation
work that has just been completed at our apartment.
We have had three bathrooms completely renovated
and some other work on our kitchen. We are delighted
with the results, especially of the three bathrooms
which involved a tremendous amount of work on
the part of the work crew.
We would particularly like to commend Jesse who
kept a watchful eye on the work in progress and
who was always ready to meet with me if necessary
arid to communicate with me by phone. We appreciated
his commitment to the project and his willingness
to make changes of detail as we went along. The
work crew under Vassily were excellent. They work
they did was of very high quality and they did
their best to minimize the inconvenience to our
daily life. Both my wife and I felt very comfortable
with their presence. We were tremendously impressed
that they even made the journey in to the apartment
during the transit strike so as not to delay the
completion of the project.
I should also like to say a word of thanks to
Ben who helped us to select the tiles at the beginning
of the project. The results certainty validate
his advice.
Please convey our appreciation to all those involved
and should you wish to give my name as a reference
please feel free to do so.
Yours sincerely,
RALPH ZACKLIN
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