Testimonials and Professional References
To Whom It May Concern,
I am writing to say how pleased I am with the renovation of my apartment done by MyHome USA. Last year, I decided to renovate the bathroom in my one-bedroom, one-bath Manhattan apartment. I contacted MyHome through their website. I got an immediate response and set up an appointment for an evaluation.
Ben Pitt, a designer for MyHome, came to my apartment, looked and listened to what we wanted to do, and made several suggestions. After our meeting, I decided to expand the scope of my project to include refinishing the floors, putting in new baseboards for the walls, new window treatments, and repainting the throughout the apartment. Also, my existing closets were re-imagined and expanded; a wall was moved to make my bathroom larger, and Ben designed a bookshelf/cabinet unit for what had previously been a dead space in my apartment that I didnުt know how to utilize.
A short time later, I met with Ben at MyHomeުs Manhattan showroom to choose materials. I felt a little lost because I had never attempted anything as large as our proposed project, but Ben was extremely helpful in matching concept, budget and materials.
MyHome was prepared to start as soon as I wanted. I had already met with Ben and our project manager, Joe Boyle. Joe had reviewed the project and done a walkthrough with me, and began the project as soon as I was ready.
Just a few of the things that impressed me most about my experience with MyHome, and especially with Ben Pitt and Joe Boyle:
1) Ben Pittުs design addressed my wants and needs precisely, and helped me to visualize what was going to happen in great detail, including reviewing with me every detail of the project before beginning, emailing me with drawings and plans, and always returning calls or emails about 5 seconds after I made them!
2) The project manager, Joe Boyle, was enormously helpful and thorough. Joe was on sight most days and continually helped me fine-tune the project as it was going on. He was always available when I needed him, and always addressed whatever we discussed immediately. His patience and attention to my questions and concerns were amazing. I felt completely taken-care-of throughout the process.
3) The cost of the project was what MyHome had said it would be. During the process, I requested additions to the scope of work, and opted to pay extra for extra work and materials. At every step, Joe and Ben advised me about additional costs for additional work and made sure I wanted, understood and agreed to every addition.
4) The project was finished significantly before the projected date. Joe and I had numerous discussions after the work was substantially complete, and made sure that everything was exactly the way I wanted it.
I would recommend MyHome to anyone with a home renovation project in mind. I want to emphasize that Ben and Joe did everything possible to make me happy. At every stage of the process, from my inquiry via the internet, to the final walkthrough, Ben and Joe were attentive to my needs, and where there were changes I wanted to make, or tiny details that wanted fine-tuning, Joe figured out a way to meet my requests with the most efficient means possible. I cannot imagine a better experience than I had with MyHome, Ben Pitt, Joe Boyle and the workers who carried out the project so carefully and efficiently.
Thanks to all for making such a potentially stressful experience as comfortable as possible, and for doing such a great job. I love my apartment, and for that, the credit goes to MyHome. If there is any more information I can provide, please contact me.
45 W. 54th St., Apt. 10A
New York, NY 10019
(212) 582-5726 (h)
(917) 673-0309 (c)